Client from the USA, sphere: public procurement.
Development of a CRM system for the collection, tracking and management of state purchases in a separate state. The state wants to participate in public procurement, and to facilitate their work they created the CRM, which automatically collects all available orders, splits them according to the criteria and saves them in the system. Then, all these orders are processed by personnel and taken into operation.
The project was developed for public procurement, namely: the collection of all orders at the federal level and the selection of suitable projects for a separate state. The staff sets the criteria and conditions for the selection of projects, the search system selects all orders according to the specified criteria and sends the matching projects for processing. Then the managers, who are responsible for the processing of orders, scan the list of all the relevant queries, process them in the CRM system and bring them to deal closure stage.
- development of business analytics, creation of technical documentation and models of work with third-party systems
- creation of UI / UX for this project
- effective project management, project resource planning and tracking the project budget expenditures
“We have worked with ImproveIT Solutions on development of a CRM system for the collection, tracking and management of state purchases. They were successfully managing tasks of any level of complexity, their staff is professional and provides updates as we work on the project. We are extremely satisfied with the result and will definitely recommend them for future jobs.”